Welcome to the City of Chesapeake Customer Contact Center's online service request center. The city services accessible from this Web site are some of the most common requests, from scheduling a bulk collection appointments to reporting pot holes. Please select your desired service below. If you do not find an appropriate service request category on our Web site or if you have any difficulty entering a service request, please call the Customer Contact Center at (757) 382-2489 Monday through Friday, 8:00 a.m. until 5:00 p.m.  Our e-mail address is customercontactcenter@cityofchesapeake.net. Our friendly, experienced Customer Service Advocates will be happy to assist you. 

NOTE: The recommended browser for this system is Internet Explorer 7 or higher. Please disable your pop-up blocker to allow system icons to display. If you are having trouble submitting a service request via the on-line system, you may need to lower your privacy settings.

If you do not provide an e-mail address as part of the citizen information, the system will input a default anonymous e-mail address.